1 Acceptance and Scope

By creating an account, accessing, or using the Services, you confirm that you have read, understood, and accepted these Terms.

The Services include Azevem's mobile app and, when made available, the web application and related features.

2 Account, Eligibility, and Security

You must provide accurate, complete, and up-to-date registration information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

3 Service Description

Azevem provides monitoring and operational support services for environmental controllers used in poultry houses and other supported facilities.

The Services depend on connectivity, compatible devices, and proper operation of physical equipment.

The app is a support tool and does not replace direct and continuous operational supervision by the responsible user.

4 Permitted Use and Restrictions

You agree not to:

• Use the Services for illegal, fraudulent, or abusive activity;
• Attempt to access systems, accounts, or data without authorization;
• Interfere with availability, integrity, or security of the Services;
• Remove legal notices, trademarks, or IP attributions;
• Use the Services in a way that endangers people, animals, facilities, or equipment.

5 Subscriptions, Billing, and Cancellation

Advanced features may require a paid subscription.

When purchased through an app store, billing, renewal, cancellation, and refund flows are also subject to that store's applicable policies and law.

6 Privacy and Personal Data

Personal data processing is governed by Azevem's Privacy Policy at https://azevem.com/privacy-policy.

By using the Services, you acknowledge that processing may be required for authentication, support, billing, security, fraud prevention, and legal compliance.

7 Intellectual Property

The Services, trademarks, interfaces, text, images, and related assets are protected by intellectual property rights and belong to Azevem or its licensors.

These Terms do not transfer any ownership rights to you.

8 Availability, Changes, and Discontinuation

Azevem may update features, technical requirements, and integrations to improve service, security, and regulatory compliance.

To the extent permitted by law, parts of the Services may be suspended or discontinued with reasonable notice where applicable.

9 Disclaimers and Limitation of Liability

The Services are provided on an as-is and as-available basis, without warranties of uninterrupted or error-free operation, except for non-waivable legal rights.

Notifications and alerts may fail or be delayed due to factors such as connectivity, mobile device settings, operating system behavior, third-party infrastructure, or network outages. You remain responsible for periodically checking operating conditions at your facility.

When you remotely change operational parameters, you assume responsibility for the consequences of those changes, including impacts on flock, structure, and local operations, to the extent permitted by law.

To the maximum extent permitted by law, Azevem's total liability for direct damages related to the Services is limited to the greater of BRL 100.00 and the total amount you paid in the 12 months before the event.

10 Term, Suspension, and Termination

These Terms remain in effect for an indefinite period.

Azevem may suspend or terminate accounts in case of Terms violations, misuse of Services, security risk, or legal obligation.

11 Governing Law and Venue

These Terms are governed by the laws of the Federative Republic of Brazil.

Venue is the court district of Panambi, RS, Brazil, without prejudice to mandatory consumer rights under applicable law.

12 Contact

Questions, requests, and legal notices regarding these Terms may be sent to contato@azevem.com and suporte@azevem.com.